Commits.io - Your code has never looked this good!

Frequently Asked Questions

If you need help at anytime, please contact us at support@commits.io.

Product

How long have you been in business?

We've been in business since 2013.

What sizes are the prints?

Currently we carry prints that are 24 by 18 inches.

Do the prints come framed?

You may purchase the prints framed or unframed. This option can be selected at checkout.

What type of paper do you use?

The posters are made on thick, durable, matte paper. And printed with archival, acid-free ink. Specifically 10.3 mil thick, Epson Enhanced Matte Paper(heavyweight stock).

Why do I need to sign into Github/Bitbucket?

You only need to signin with Github/Bitbucket when you want to use private repos. All code is temporarily stored to create the poster and delete.

Is my information secure?

Your information is only stored while we process your order - no longer.

Shipping

How much is shipping?

We have free shipping worldwide. :)

How fast do you ship?

We usually print and ship your order within 1-3 days.

What type of shipping do you use?

Because we ship worldwide, our shipping methods are different country to country. We try to use FedEx where possible.

Is my order on the way?

All shipping is automated. You should receive an email with shipping details and tracking numbers. If you need help with tracking please contact us at support@commits.io.

Service

What is your return policy?

Because of the custom nature of the prints we don't generally allow returns. If you are not happy with your print let us know at support@commits.io.

Do you have a military discount?

Yes!. Contact us at support@commits.io.

How can I get help fast?

Send us an email at support@commits.io. Or you can use the help bubble at the bottom of every page.

Billing

When do you charge my credit card?

You will be billed immediately, as your order will be queued up immediately.

Do you accept bitcoin?

Yes, we accept bitcoin with stripe.